Solution benefits

Empower
Non-Devs with Low-Code Integrations

Prismatic's low-code designer and deployment tools give B2B SaaS support and customer success teams the ability to build, configure, deploy, and troubleshoot integrations on their own (using drag-and-drop components and guided configuration wizards) without involving engineering. 
Integration workflow
Low-code building

Intuitive low-code designer

Our low-code designer lets non-devs build powerful integrations ranging from simple to complex. Auth and versioning are handled along with a built-in testing framework.
Integration workflow
Pre-built templates

Build with integration templates

Want to build an integration but unsure where to begin? Use pre-built integration templates for common APIs to give your team a head-start.
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Straightforward config

Configure and deploy integrations

Define a clear and powerful configuration UX that makes it easy for non-devs to deploy integrations to customers. Set config options, enter auth, and activate! All without involving devs.
Google Calendar Connection
Powerful dashboards

Support integrations with ease

With our comprehensive dashboards for integrations and customers, your non-devs can stay current on who has which integrations activated.

They can also see when there are issues and jump right in with config, logging, and alert data to get things sorted.

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Common questions

Empowering non-dev teams with low-code integration tools dramatically reduces the burden on your engineering resources. While technical support staff or customer success teams build and configure integrations using Prismatic's intuitive drag-and-drop designer, your devs can focus on core product development and building new integration capabilities that benefit your broader customer base. 

Non-devs can handle common integration patterns using 190+ pre-built connectors, configure customer-specific instances, and deploy integrations without engineering. This enables you to respond to customer requests faster, deliver integrations up to 10x faster, and save significant engineering time. Technical and non-technical team members contribute effectively, creating a true cross-functional integration team. 

Prismatic reduces developer workload by handling the infrastructure that typically consumes engineering resources: authentication flows, OAuth management, multi-tenant deployment, monitoring, security, compliance, and more. Instead of building and maintaining these foundational elements, your developers can focus on differentiated integration logic. The platform provides 190+ pre-built connectors with fully-managed authentication, eliminating the need to create custom API connectors for common apps. 

For custom and niche apps, you can create connectors that work across multiple customers. Non-dev teams can handle deployment, configuration, and customer-specific customizations. Prismatic beautifully supports a model where technical support staff configure integration instances, software engineers build new integrations when needed, and support staff monitor day-to-day operations – freeing engineers for higher-value work.

Yes, Prismatic provides multiple resources to simplify integration development. The platform includes 190+ pre-built connectors for popular applications across categories such as CRMs, ERPs, marketing platforms, cloud storage, and databases. You can use integration templates as starting points for common patterns, then customize them for specific needs. For example, you could provide a basic Salesforce integration template that customers use as a foundation for their Salesforce workflows. 

The platform also includes reusable components for common logic patterns and configuration wizards. When you need functionality beyond pre-built options, you can develop custom connectors using Prismatic's TypeScript SDK – the same SDK used internally to build the connector library – and those custom connectors become reusable templates for future integrations.

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Join teams from Fortune 500s to high-growth startups that turned integrations into a growth driver and made their products the foundation that customers build on.